@book{4971554,
	author = {Юри, У.},
	title = {Преодолевая "нет", или Переговоры с трудными людьми},
	publisher = {Наука},
	year = {1993},
	address = {М.},
	note = {Перевод изд.: Getting past "no". Negotiating with difficult people / William Ury (Penguin books)}
}