@book{784203,
	author = {Бирла, М.},
	title = {Вам посылка от FedEx},
	publisher = {ЭКСМО},
	year = {2007},
	series = {Библиотека эксперта},
	address = {Москва},
	note = {Загл. и авт. ориг.: FedEx Delivers: how the world's Leading shipping company keeps innovating and outperforming the competition / Madan Birla}
}